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Leadership
Josh Mackey
Vice President of Customer Success
Josh is the Vice President of Customer Success at Blackbird.AI. He has 15 years of experience supporting government and private organizations in social analytics and AI/ML SaaS companies. Previously, Josh was the VP of Customer Success at Brandwatch. Josh has deep experience in Account Management, Sales, Partnerships, and Product roles that leverages a background in front-line customer service. Josh attended Western Sydney University for a BA (Major in Philosophy and Minor in Psychology) and completed his training at the Royal Australian Infantry Corps.