Case Study

Intergovernmental Organization

Company Size

3,000+ Employees

A Major Intergovernmental Organization Relied on Blackbird.AI to Protect Its Global Reputation During a Politically Sensitive Expansion

8 threats

identified, assessed, and triaged in advance

$1.5M

in value secured through the successful onboarding of a new member nation

Problem Statement

A leading international financial institution faced the risk of reputational backlash following the announcement of a politically sensitive new member. The announcement coincided with two high-profile public events, amplifying concerns about potential protests and narrative targeting against both the organization and its leadership.

Process Before Blackbird.AI

The organization traditionally relied on physical security measures to safeguard events and personnel. However, it lacked visibility into online calls to action, coordinated narratives, and cross-platform discourse, especially those emerging on less visible corners of the internet, such as fringe forums and encrypted messaging platforms.

Solution

Blackbird.AI’s Constellation Platform, activated through the RAV3N Narrative Intelligence Team, provided multilingual, cross-platform monitoring tailored to geopolitical threat detection. Operating in lockstep with on-ground physical security, the team delivered real-time intelligence that surfaced potential risk indicators early, enabling preemptive action and maintaining event integrity.

Customer Impact

The institution successfully navigated a sensitive geopolitical decision without incident. Threats were detected, triaged, and addressed, contributing to a secure and stable event rollout. As one leader stated: “We are very pleased with the team’s engagement and service. We would never have been able to do this on our own. Once again, thank you.”

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