Venture Capital Group
Company Size
50-100 Employees
A Leading Venture Capital Group Used Blackbird.AI to Identify Coordinated Media Attacks Against the CEO
$115K → $60K
drop in analyst costs per case
21
high-risk narratives detected and triaged in first 90 days
Problem Statement
A slew of harmful narratives attacking the reputation of a venture capital group, its CEO, and related entities appeared following the announcement of layoffs at a major media publisher in its portfolio, including four narratives that became central to active lawsuits.
Process Before Blackbird.AI
To ascertain where these harmful narratives were coming from, the group relied on traditional social media metrics like engagement and reach to identify key influencers within the conversation, but struggled to understand vital propagation patterns and coordination between these actors.
Solution
Blackbird.AI’s RAV3N Narrative Intelligence Team deployed network analysis to uncover relevant risk signals and identify a coordinated group of industry outlets, blogs, and journalists driving and amplifying nearly all adverse narratives.
Customer Impact
Blackbird.AI’s Narrative insights became a core component of the venture capital group’s legal argument, leveraging proof of coordination to demonstrate a pattern of malicious media influence. Legal cases are ongoing.